Service Innovations - Funding, Guidelines

Service Innovations as a tremendous competitive factor

Service Innovations are a tremendous competitive factor. The goal of the "Smart and Digital Services initiative" in general is to make awareness for R&D in service industry and for services as added value for the traditional industries. Therefore the funding instrument „General Programme" is opened for non-technological innovations. Opening research funding to non-technological innovation is crucial for supporting research and development in services and for strengthening service innovations due to the heterogeneity and multidimensional characteristics of the innovations in this area. Submission is possible at any time.


Program Owner / Sponsor BMDW - Bundesministerium für Digitalisierung und Wirtschaftsstandort FFG - Österreichische Forschungsförderungsgesellschaft
Aeronautics and Space, Bottom-up, Environment and energy, Further research areas, Human Resources, Information technology, Life Sciences, Material and manufacturing, Mobility and Transport, Security, Service innovation, Society
Funding instrument
Partner Not required
Submission possible anytime
General Programmes
Selection by The evaluation is carried out throughout the General Programme scoreboard by experts of the FFG and some additonal guidelines for Service Innovations funding.
What is being funded The funding level by non-repayable subsidies is up to max. 45 % for  small companies, up to max. 35 % for medium sized-companies and up to max. 25 % for major companies OR max. 50 % of total eligible projects costs (start-ups up to max. 70 %) by combining grants as well as low-interest loans (recent: 0,75%). 
Min. / max. funding General Programme Guidelines (German only) / look up Guidelines / € 3 Mio. / /
Eligible costs Includes all expenses and charges which are incurred directly, in reality and additionally (to the usual operational expenses) for the duration of the funded research activities (i.e. no earlier than when the application is received by the FFG). Funding is provided for personnel costs, investments in research infrastructure and other costs (third party services, material costs, travel costs, patent application costs).
Min. / max. running time 12 - 12 Monate
Availability from 01.01.2014 - constantly

Service Innovations strengthen the competitiviness of companies based in Austria by funding the development of hybrid products, processes and services.

Description of the target group:
SME, Large enterprises, Start-up


Elisabeth Gruber
Elisabeth Gruber
Advisory service
T +43 5 7755 1014


+43 (0)5 7755 - 5000